FAQ

What is Payintel?

Payintel is an all-in-one, white-label POS and payments platform designed specifically for small and medium-sized businesses (SMBs). We combine payment processing, point-of-sale systems, and industrial ai tools into a single, customizable solution to help businesses streamline operations, reduce costs, and drive growth.

How can you help me cut credit card transaction fees?

We help you save on transaction fees by:

  • Negotiating Competitive Rates: We partner with payment processors to offer lower fees.
  • Interchange Optimization: Our platform routes transactions through the most cost-effective networks.
  • Transparent Pricing: No hidden fees—just clear, straightforward pricing.

What are industrial ai tools and how do they help my business?

Our industrial AI tools analyze your sales data, customer behavior, and market trends to provide actionable insights. These tools help you:

  • Forecast Sales: Predict demand and optimize inventory.
  • Personalize Marketing: Tailor promotions and loyalty programs to individual customers.
  • Streamline Operations: Automate repetitive tasks and reduce workload.

Can I customize the platform to match my brand?

Yes! Our platform is fully white-label, meaning you can customize it with your brand’s logo, colors, and messaging to create a seamless experience for your customers.

What types of payments do you support?

We support all major payment methods, including:

  • Credit and debit cards
  • Mobile wallets (Apple Pay, Google Pay, etc.)
  • Contactless payments
  • Online payments (for e-commerce businesses)

How does your platform help increase sales?

Our platform helps you grow sales by:

  • Upselling and Cross-Selling: Recommending additional products or services to customers.
  • Targeted Marketing: Creating personalized campaigns based on customer behavior.
  • Loyalty Programs: Rewarding repeat customers and encouraging referrals.

How do you ensure data security?

We prioritize security by:

  • PCI-DSS Compliance: Meeting the highest standards for payment data security.
  • Encryption: Protecting all transactions with advanced encryption.
  • Regular Audits: Conducting frequent security checks to ensure your data is safe.

What kind of analytics and insights do you provide?

Our platform provides:

  • Sales Reports: Track revenue, transaction volumes, and trends.
  • Customer Insights: Understand customer behavior, preferences, and buying patterns.
  • Inventory Management: Optimize stock levels and reduce waste.
  • Marketing Analytics: Measure the effectiveness of campaigns and promotions.

Do you offer 24/7 support?

Yes throughout the Chicago land area! Our dedicated support team is available 24/7 to help with setup, troubleshooting, and any questions you may have.

How much does your platform cost?

We offer tiered pricing plans to fit businesses of all sizes:

  • Basic Plan: Switch to our payment processing services completely free today and save 10% off on either Pro/Premium plan
  • Pro Plan: Payment processing + basic analytics + 4 industrial Ai tools ($50 monthly fee + transaction fees).
  • Premium Plan: Payment processing + advanced analytics + 12 Industrial Ai tools + premium support ($115 monthly fee + transaction fees).

Limited time only before prices go up!

Contact us for a custom quote tailored to your business needs.

Can I integrate your platform with my existing systems?

Yes! Our platform is designed to integrate seamlessly with:

  • Accounting software (e.g., QuickBooks, Xero)
  • E-commerce platforms (e.g., Shopify, WooCommerce)
  • Inventory management systems

 How do I get started?

 Getting started is easy:

  1. Sign Up: Choose a plan that fits your business.
  2. Set Up: Customize the platform and integrate it with your systems.
  3. Go Live: Start accepting payments, increase sales and Decrease workload!

Do you offer a free trial or demo?

Yes! We offer a free 14-day trial so you can explore the platform and see how it works. You can also request a demo to get a personalized walkthrough. Contact us now!

 What industries do you serve?

Our platform is designed for all SMBs, including:

  • Restaurants and cafes
  • Retail stores
  • Salons and spas
  • E-commerce businesses
  • Service providers (e.g., plumbers, electricians)

 How does your platform improve customer satisfaction?

We help you deliver a better customer experience by:

  • Faster Checkout: Streamlined payments reduce wait times.
  • Personalized Service: Tailored recommendations and promotions.
  • Loyalty Rewards: Incentivize repeat business and referrals.

Can I use your platform for online and in-store payments?

Yes! Our platform supports both online and in-store payments, making it perfect for businesses with a physical and digital presence.

 What happens if I need to upgrade my plan?

You can upgrade your plan at any time to access more features and capabilities. Our team will help you transition smoothly.

How do I contact support?

You can reach our support team:

  • Phone: [Your Phone Number]
  • Email: [Your Email Address]
  • Live Chat: Available on our website 24/7.